Good customer service is vital to be able to success in operation; will be certainly nothing high-tech concerning helping customers obtain exactly what they need. But technology can make the procedure easier and even more efficient.
For most small businesses, purchasing information technology (IT) can pay dividends inside more ways than one. Not just can technology help companies establish a unternehmensidentitÃ¤t and lower the cost of doing business, this can also aid level the enjoying field.
The Dell/National Federation of Impartial Business (NFIB) Small Business Excellence Award, set up in 2004, respects small enterprises that instill the spirit of innovation and apply IT to enhance the particular customer experience.
Believe big, win large
The winner should receive $30, 000 in technology and specialist services from Dell; a Day along with Dell program together with Dell executives, including Michael Dell, in order to share best enterprise practices; a lifetime account to NFIB; in addition to other prizes. Eight other companies may receive a Dell Latitude notebook in addition to a one-year membership to NFIB. Needing Advice for the 06\ award are:
• AMAD Logistics, a great international freight forwarder and logistics organization.
• DataCert Incorporation., a fast-growing provider of electronic invoicing and corporate legitimate spend-management solutions.
• Errand Solutions, which supplies customized errand-running in addition to concierge services being an employee benefit in addition to customer relationship improvement to health care, hospitality, residential property and corporate businesses.
• Harrison’s Roof Truss, L. L. C., a maker of engineered wood made roof and floor trusses.
• Micro Technology Services Incorporation., which develops plus manufactures electronic products.
• National Relationship of System Facilitators Inc., provides a new 24-hour, Web-based client portal through which often clients can trail service calls and on-site parts storage.
• Ntelicor D. P., an information-technology consulting and staffing needs firm.
• Pipal Research Corp., a team of strategists and investment lenders who provide analysis and analytical providers.
• Sew Exactly what? Inc., a theatrical drapery manufacturer plus custom sewing support.
• TRS Experts Inc., a a comprehensive engineering and construction management firm.